Can you feel it? The positive change taking place in business today. Gratefulness. It is spreading, hopefully quicker and more powerfully than the negative waves. I know companies we choose to work with are going out of their way to say thank you. I am feeling sincere appreciation from manufacturers for every order we place. There are awful things happening to companies and families every day, but business still must go on.
As we are completely thankful for the business that is coming in to AbsolutePromo.com, we are letting our clients know it too. We try to relay our gratefulness through the experience of working with our company in every aspect of business: The way we speak, our creative ideas, providing consistent over the top customer service, quality branded products that Wow, giving a sincere thank you. It's nice to know the manufacturers are grateful too. In the past we'd be lucky to get a pre-printed post card thanking us for our business or a stamp "Thank you" on an invoice. It is getting more and more common to receive a phone call or a personal email. The politeness factor on telephone calls with reps has gone up easily 50%. Thank you ~ coming right back at ya.
While some big dogs are duking it out in Congressional hearings, the rest of us only have ourselves to look to for survival. We have to be better, smarter, quicker, anticipate what our clients will need, market wisely and most of all ~ be nice. Everybody has a choice who they work with. It feels good to be recognized for our business. I know we're kicking butt to make our clients happy, and it's nice to have our vendors kick butt to make us happy too. We're all going to have to stick together on this one.
Here is wishing you every success. Brand on friends.